Shipping policy

Shipping Policy

At Melery, we strive to ensure that your shopping experience is seamless and your items are delivered promptly and safely. Below are the details of our shipping process.

Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been dispatched.

If there is a significant delay in shipping your order, we will notify you via email.

Delivery Times

    • Europe and the United States:

      • Delivery time: 1-2 weeks

    • Asia:

      • Delivery time: 2 to 3 weeks

    • Rest of World

      • Delivery time: 1-2 weeks

Note: Delivery times may vary depending on your location and unforeseen circumstances (e.g., weather delays).

Order Tracking

  • Once your order is shipped, you will receive an email with your tracking number.
  • Use this tracking number to monitor your order’s progress online.
  • Important: Keep an eye on your email for updates regarding your shipment and delivery status.

Missed or Delayed Deliveries

  • If your order does not arrive within the estimated delivery time, please contact us at contact@melery.co.
  • For missed deliveries, check with your local courier or delivery office using the tracking number provided.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Thank you for choosing Melery!